Customer Satisfaction

Express publications are notable for commanding brand loyalty from teachers and educational administrators, whose satisfaction with one or more of our titles lead them to adopt several others from our list.

The trust they show in the Express imprint is largely due to the consistent, distinctive nature of our publications, which are all characterised by clear, dependable methodology, systematic integration of tasks, and attractive visual presentation. We were among the first ELT publishers to adopt full colour for all our course books, and this is still our standard practice. Another popular feature of our publications is the fact that they are each accompanied by a comprehensive teacher’s guide with step-by-step lesson plans, detailed teaching suggestions and a wealth of additional resources.